lv55 Responsible Gaming Guide
To keep gambling the fun entertainment it should be, lv55 provides tools and guidance here that you can use to stay in control.
Keeping Gambling as Fun
The wellbeing of our players is one of our top priorities at lv55. Football betting, live casino and slots are designed for entertainment only and should not be used as a primary way to make money. Gambling is only a respectable form of entertainment when you clearly understand it as a risk activity where losses are possible, and when you maintain control over your budget and your time.
If you feel you have been losing control for a while, are facing financial difficulties, or your relationships with family and those close to you are being affected by gambling — lv55's support tools are available right away. This page explains in detail how to use those tools.
You can reach lv55 support at any time through 24-hour Live Chat and email to ask for help. We are always here to help you keep gambling as entertainment. 21+
You have the right to control your gambling
Deposit Limits
You can set a limit on how much you deposit within a day, a week or a month. This helps you manage your budget and protect yourself from financial loss.
Time-Out
You can take a break from 1 day up to 30 days. During that period, gaming services on your account are temporarily suspended.
Self-Exclusion
You can apply for a long-term Self-Exclusion for 6 months, 1 year or longer. Your account cannot be reopened until that period ends.
Session Time Controls
You can set a session time alert. When the time you set is reached, a reminder will appear and you can decide whether to keep playing or stop.
Viewing Gaming History
You can view your game history, deposit records, and withdrawal records from your account at any time. This helps you review your own playing patterns.
Customer Support
If you have any issues with gaming, you can contact lv55 directly in Burmese via 24-hour Live Chat or email.
21 and over only — age protection
Only persons aged 21 and above are allowed to use gaming services at lv55. This is a policy we have put in place to protect minors, and it will be strictly enforced.
For Parents and Guardians
We recommend using Internet Content Filter software to prevent minors from accessing gambling sites on their personal computers, phones, or tablets.
Account Verification
After registering at lv55, you must verify that you are 21 years of age or older. If it is found that an account was registered with false information, the account may be closed.
Check that you do not have a gambling problem
If any of the following questions apply to you, consider reaching out to our support service —
If you have a problem
If you answered "yes" to most of the questions above, you may have a gambling problem. Please —
- Contact support immediately via lv55 Live Chat
- Use the Self-Exclusion tool to temporarily suspend your gambling
- Talk to a trusted parent, relative, or friend
- Seek out health professionals or counselling services
Use the responsible gaming tools like this
Log in to your lv55 account
Click "lv55 Login" on the lv55 website and log in to your account. All responsible gaming tools can be found in your account settings.
Open the "Responsible Gaming" menu
In your account settings, find and open the "Responsible Gaming" tab. Deposit limits, Time-Out, and Self-Exclusion options will be there.
Choose a limit or suspension period
Enter your preferred period or amount and confirm. Time-Out and Self-Exclusion take effect immediately and cannot be changed by you until the period ends — this is by design to keep the protection strong.
Contact support for further help
If you find it difficult to do this on your own, tell our lv55 24-hour Live Chat staff "I want to set a gambling limit" — they will assist you.
lv55's Responsible Gaming policies
We strictly follow the policies below in all matters relating to our players —
🔒 Player Data Protection
Players' financial and personal information is kept secure using SSL encryption technology.
⚖️ Fair Play
Game outcomes are genuinely random, and fair play is guaranteed.
🚫 Minor Protection
Providing services to persons under 21 is strictly prohibited, and account checks are carried out.
💬 Transparency
Bonus terms and conditions, deposit and withdrawal limits, and wagering requirements are stated clearly and openly.
Play safely and enjoy yourself
Responsible players at lv55 can continue to enjoy football, casino, and slots games. Gambling is only fun when you stay in control.